My first day at Recharge coincid This is evidenced with the compa piqu my interest in data analytics. Almost 3 years later, our team is 23 people strong.
I had taken an unconventional path into analytics, from Customer Success over to Engineering. I
and pushing our processes to their limits. It has meant we consistently refine our onboarding, so that our new hires know what is expect of them, and how we work together as a team. It has meant that our review processes are extremely thorough, which means we send out the best possible work.
The best part of it all, is the This is evidenced
incrible talent that we continue to bring onboard. So many different perspectives and experiences. in quality between the 2020 Physical Subscription Commerce report, to the 2021 State of Subscription Commerce report. The first had two analysts work on it, the latter had 10+. Next year’s report will be even more impressive.
Scaling this rapidly has meant that leadership really had to step up. Maintaining a good culture is hard work. At the helm, Joe Mosby has had the team triple in size on him. This has meant new managers have had to step up too. Ryland Rigby and Fiona Stripe now manage the internal and merchant analytics teams, respectively, while Joe directs the analytics organization as a whole.
Good leadership, making sure our new people feel welcom and know what they’re doing, and an ongoing commitment to making a consistently better product. Our team will more than likely double again.
I look forward to it.
Company culture is what defines you
What defines your company’s culture? What do you value as a collective? Identifying these core traits that represent your people and your brand are vital to permeating and preserving your culture. It’s what makes you great. What makes your business different from your competitors.
These values are what you can fall back on when the seas get rough. Identify, instill and protect good culture. Let it act as your compass, guiding you to success no matter what stage of growth your business is in.
Special thanks to our friends at ReCharge Payments for their insights on this topic.
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